Terms and conditions
The acceptance of the terms and conditions apply to all orders placed by the customer on the site CERVERA DIRECT S.L.
Creation of an account
To place an order, the customer must first of all create a customer account. Details marked with an * must be completed. The customer is asked to create a password. This information will not be passed on to third parties.
The customer must provide complete and exact information. Any identity theft or false information will lead to the closure of a customer account and may result in prosecution. Abuse of a customer account or other fraudulent activity will also result in termination of the customer registration.
Presentation of Products
The items available are described and presented with as much precision as possible. The customer is to read the description of each product in order to know the specific details and properties. The customer needs to inform themselves before placing their order. The choice and purchase of a product is the sole responsibility of the customer.
The concept of CERVERA DIRECT S.L. is to offer bars, hotels and retails stores an easy and attractive way of ordering high end spirits products.
Minimum order is one case/6 bottles that you may mix and choose freely from the assortment.
Price of products
All prices are listed in Euro inclusive of VAT for Spain, excluding delivery cost. CERVERA DIRECT S.L. reserves the right to change its prices at any time but products are invoiced at the price applicable when the order is registered.
Prices do not include the costs of shipping, transport and delivery which may be charged extra, if so specified on the site. The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.
An invoice is issued by CERVERA DIRECT S.L. The invoice will be sent automatically via e-mail when the order has been paid.
Price of transport
We deliver to mainland Spain and the Baleares (not Ceuta and Melilla) and the prices include administration, packaging and transport:
1 case / 10 kg. = Eur. 8.00
2 cases / 20 kg. = Eur. 10.00
+ 3 cases / 30 kg. = Eur. 12.00
1 case / 10 kg. = Eur. 15.00
2 cases / 20 kg. = Eur. 20.00
+ 3 cases / 30 kg. = Eur. 25.00
Order and payment security
The validation entails the acceptance of the present terms and conditions of sale on CERVERA DIRECT S.L.
It is the Customer's responsibility to verify the accuracy of the order and to report any errors immediately.
Payment can be made by credit or debit card and the Customer shall provide the number the bank card associated with the expiry date and the security code.
In order to secure the payment, in some cases confirmation of the payment is made only after entering a 3D-Secure code provided by the bank.
CERVERA DIRECT S.L. reserves the right to refuse to make a delivery or to honor an order emanating from the Customer who has not totally or partially settled a previous order or with which a payment dispute is in the course of administration or if Presents a risk of fraud.
Any rejection of credit card, any rejection of payment, any abusive dispute may give rise to a recovery procedure by the company CERVERA DIRECT S.L. For all recoveries of arrears, CERVERA DIRECT S.L. will apply penalties and, in addition, collection costs may be payable.
In order to ensure security of payments, the CERVERA DIRECT S.L. website uses a secure payment service. This service integrates the SSL security standard. The confidential data (the 16-digit bank card number, the expiry date and the security code) are directly transmitted encrypted on the server of the bank without passing on the physical media of the CERVERA DIRECT S.L. servers. When the order is validated, the payment request is routed in real time to the secure payment manager. The latter sends an authorization request to the bank card network. The telepayment manager issues an electronic certificate which will be proof of the amount and date of the transaction.
The Customer who has already made a purchase on the CERVERA DIRECT S.L. site can choose a password that will allow him / her to re-fill the forms prior to placing the order.
The Customer already registered is recognized on the site as a customer of CERVERA DIRECT S.L. The password of the client of CERVERA DIRECT S.L.is strictly confidential and personal. Under no circumstances should it be disclosed or communicated to anyone.
The delivery times indicated are based on the date of order and are presented in working days (Saturday, Sunday and public holidays are not taken into account in the calculation of delivery time). In case of force majeure, CERVERA DIRECT S.L. cannot be responsible for the delayed delivery.
Warranty and Returns
If not stated otherwise, all products are produced in accordance with the current regulations governing spirituous beverages in the UK and EU, and is permitted to be offered for free sale within those territories.
All products has a shelf life of minimum 6 months, and in principal CERVERA DIRECT S.L. does not accept returns.
In case of undelivered or damaged goods, please e-mail or call +45 26249970 / firstname.lastname@example.org.
All elements on the CERVERA DIRECT S.L. site, visual or audio, including the underlying technology, are protected by copyright, brand and patent law.
All hypertext links forwarding to CERVERA DIRECT S.L. and using in particular framing, deep-linking, in-line linking or any other deep linking technology is strictly prohibited.
In all events, any link, even authorized, must be removed when requested by CERVERA DIREC S.L.
Protection of data
All necessary precautions are taken to safeguard the security of data and in particular to prevent them being deformed, damaged or unauthorized by third parties.
When creating the Customer's account and when ordering on the CERVERA DIRECT S.L. site, we collect data. For the purposes of combating fraud CERVERA DIRECT S.L. is also likely to keep information on transactions carried out on its sites. Data will be collected to fulfill one or more of the following purposes:
- manage the orders on the site, developing trade statistics, conducting market and behavioral studies.
- constitute and manage prospect files, including technical operations such as standardization, enrichment and duplication.
- carry out operations relating to the management of customers, select a clientele to carry out prospecting and promotional activities,
- address requests and promotional messages from CERVERA DIRECT S.L. The Customer may unsubscribe at any time from these offers by clicking on the link provided at the bottom of the relevant e-mails.
- comply with our legal and regulatory obligations and fight against fraud.